A culture of hospitality, but missing common courtesy

Indian culture has traditionally been known for its hospitality. As you step into airports, train stations or inter-city bus stations, posters of Incredible India, pictures of the traditional folded hands – the “namaste” greet passengers. However, these symbols of hospitality seem to be relegated to hoardings and Indian tourism propaganda.

For a culture that prides itself on its hospitality, majority of the population seems to be lacking common courtesy. Anyone who has seen the traffic in India (in effect this means anyone who has set foot outside any port on Indian soil) will agree when I say that traffic here is congested and chaotic. Courteous driving seems to be an alien and unheard of concept. Traffic rules are merely considered as guidelines and not always followed.

With the advent of the tech boom, a young and educated workforce now has the means to enjoy the latest gadgets and gizmos while indulging their tastes for food, clothing and consumables from around the world. This has led to a spurt of malls carrying high-end luxury brands from around the world, all-in-one grocery stores aka Safeway, Marks & Spencer, Whole Foods mainly catering to the reasonably well to do, and based on their economic status, a literate and educated strata of society.

A recent visit to one of these stores was an eye-opener. This store was stocked with the latest electronic goods and gadgets, groceries, packaged foods, fresh fruit and vegetables and was spread well over 30,000 square ft. Some areas of the store expectedly were busier than others. However, the sheer lack of politeness and courtesy among the shoppers was appalling. People were pushing and shoving each other to select abundantly available onions and potatoes. When I held out a bag for the shopper next to me (yes, some of you may call me an idiot for this), she grabbed it without so much as an acknowledgement in my direction and went on to elbow me in her rush to bag her choice of vegetables.

In other parts of the store, I noticed younger presumably college going shoppers, bumping into or pushing the elderly to get ahead. I understand that people can be in a hurry and most of us have schedules to keep, but is it so difficult to excuse ourselves as we pass another?

Have we become a nation of that is merely literate but uncultured? Of people who have the money in their pockets to buy whatever catches their fancy but lacking the courtesy and politeness that form the core of being human?